FAQs
Frequently Asked Questions
As a parent, it’s only natural to want to find the best early learning environment for your child. Here are a few frequently asked questions to help you get to know Kids ELC better and decide whether we’re right for your family. Can't find the answer? Get in touch.
Contact usChildcare Enrolment
How early do I need to apply to secure a place?
Places across our Kids ELC centres are limited. We recommend getting in touch with your nearest Kids ELC to discuss your requirements as early as possible.
How do I enrol or enquire about a place?
Whether you’re looking to enrol your child or enquire about a space at your local Kids ELC, simply complete an enrolment enquiry form and one of our friendly team members will be in touch shortly. We also encourage you to book a tour at your local centre so you can meet our trusted team of educators, learn more about our learning approach, and see firsthand how we’ll support your child while they’re in our care.
Fees & Subsidies
What happens if my income changes during the year?
Centrelink uses your family income estimate to work out how much assistance you’re entitled to. So, if your income changes during the year, you’ll need to notify Centrelink to update your family income estimate. For example, if you end up receiving more CCS than what you’re entitled to, you’ll need to pay back the difference. On the flip side, if your CCS is underpaid, Centrelink will pay the outstanding amount directly to you when your payments are adjusted at the end of the financial year.
Do subsidies apply to all Kids ELC centres?
Yes. All Kids Early Learning Centres are classified as government-approved childcare, meaning you can claim the CCS and other subsidies if eligible. We also offer a Queensland Government-approved and funded Kindergarten program for eligible children, so your child can enjoy 15 hours of Free Kindy each week across 40 weeks for the year.
How much CCS can I claim?
The amount of CCS you can claim depends on your family’s circumstances. Centrelink will work out how much you’re entitled to based on:
- Your family’s income,
- The hourly rate cap, based on the type of approved child care you use and your child’s age,
- The hours of activity you and your partner do, and
- The number of children in your care.
The maximum standard CCS percentage you can claim is 90%, meaning you’ll only need to cover 10% of your child’s childcare fees. However, families with more than one CCS-eligible child aged five or younger may be eligible for a higher subsidy for one or more of their children. But remember, eligibility requirements still apply.
How do I apply for the Child Care Subsidy?
To apply for the CCS, you’ll need to log into your myGov account and link it to Centrelink. From here, you’ll be able to start a new claim. As part of the claims process, you’ll have to prove your identity, answer questions about your family’s circumstances, provide supporting documents, and confirm your child’s enrolment details with your childcare provider.
Am I eligible for the Child Care Subsidy (CCS)?
To get Child Care Subsidy (CCS), you must:
- Care for a child 13 or younger who’s not attending secondary school, unless an exemption applies,
- Use an approved child care service, like Kids ELC,
- Be responsible for paying the child care fees, and
- Meet residence and immunisation requirements.
Free Kindy
What happens if my child starts Kindy partway through the year?
The Kids ELC Kindy program is designed to start at the same time as the regular school year. With this in mind, if you enrol your child in the Free Kindy program after it’s commenced for the year, your child will see out what’s left of the Free Kindy program. Unfortunately, we can’t make up for any lost Kindy days.
Is Free Kindy available during the school holidays?
At Kids ELC, our Free Kindy program is split into four terms, which align with the school year, meaning our program isn’t available over the school holidays. That said, our Kids ELC centres are open year-round, so your child can still attend over the school holidays with care days charged at the usual rate.
Do I need to apply through the government or directly with Kids ELC?
Applying for the Kids ELC Free Kindy program is simple. Just enrol your child in your preferred Kids ELC centre and we’ll take care of the rest. There’s no need to apply separately through the government.
If your child already attends a Kids ELC centre, we’ll automatically enrol them in our Free Kindy program.
Can I claim the Child Care Subsidy alongside the Free Kindy program?
You sure can. So long as your family is eligible for the CCS, you’ll enjoy subsidised childcare for any hours your child attends Kids ELC outside of the weekly 15 free hours covered by our Free Kindy program.
Can my child attend more than the free hours?
Absolutely! While the Free Kindy program will cover the first 15 hours of care, any additional “wrap-around” hours are charged at the usual rate. That said, if your family is eligible for the Child Care Subsidy (CCS), you’ll be able to take advantage of subsidised childcare fees with reduced out-of-pocket expenses.
How many hours are free?
The Free Kindy program covers 15 hours a week across 40 weeks per year, providing your child access to a total of 600 hours of Kindy free of charge.
What age does my child need to be?
To be eligible for the Free Kindy program, your child must be aged at least 4 years of age by 30 June in the year before they attend Prep.
General
How do I enrol or enquire about a place?
Whether you’re looking to enrol your child or enquire about a space at your local Kids ELC, send us an enrolment enquiry and one of our friendly team members will be in touch shortly. We also encourage you to book a tour at your local centre so you can meet our trusted team of educators, learn more about our learning approach, and see firsthand how we’ll support your child while they’re in our care.
How early do I need to apply to secure a place?
Places across our Kids ELC centres are limited. We recommend getting in touch with your nearest Kids ELC to discuss your requirements as early as possible.
How do I enrol or enquire about a place?
Whether you’re looking to enrol your child or enquire about a space at your local Kids ELC, simply complete an enrolment enquiry form and one of our friendly team members will be in touch shortly. We also encourage you to book a tour at your local centre so you can meet our trusted team of educators, learn more about our learning approach, and see firsthand how we’ll support your child while they’re in our care.
Are meals, nappies, and wipes included in fees?
Yes, we provide meals, nappies, and wipes across all of our early learning centres for your convenience. Nutritious meals are served each day, with menus tailored to meet individual dietary needs. From hearty breakfasts and nourishing lunches to healthy snacks throughout the day, you can rest assured that your child will receive fresh, wholesome meals during their time at a Kids ELC.
Do you participate in the Free Kindy program?
We’re proud to offer a Queensland Government-approved Free Kindy program across all of our early learning centres. Eligible children can enjoy 15 hours of engaging kindergarten learning each week at no cost. It’s just one of the ways we’re making childcare affordable for families.
Where are your centres located, and what standards do they meet?
Most of our early learning centres are based across south-east Queensland, from Beaudesert and Dakabin to Capalaba and Browns Plains. That said, we also have two centres located in north-east Queensland in Charters Towers and Condon.
Explore our centres to find a Kids ELC near you.
What learning philosophy does Kids ELC follow?
At Kids ELC, we’re guided by a range of approved frameworks including the Reggio Emilia philosophy. Our curriculum is grounded in respect, responsibility, community, and the belief that children are capable, curious, and communicative learners.
What age groups do you cater for?
While each of our early learning centres offers different facilities, we’re generally able to cater to children from 6 weeks to 5 years old. Some of our centres also offer care for school-aged children through our Outside School Hours Care (OSHC) program, providing before and after school care as well as vacation care.
What sets Kids ELC apart from other childcare services?
As a family-owned and operated business, Kids ELC proudly offers high-quality early childhood education centres across south-east and northern Queensland. At Kids ELC, we take an interest-led approach to early learning, which emphasises innovative, inquiry-based learning, community involvement, and beautiful, thoughtfully designed environments supported by nurturing educators.
Goodna (Smiths Rd)
How do you prepare children for school?
We offer a Queensland government-approved Free Kindy program at both of our Goodna locations. Led by passionate and experienced early childhood educators, our Free Kindy program embodies our Reggio Emilia-inspired approach to learning, while equipping children with the skills necessary to ensure a smooth transition to Prep and beyond.
Through play-based, child-led learning, our program helps children grow in confidence, independence, and social skills. We also introduce early literacy and numeracy in fun, engaging ways to give them the best start before school.
What age groups do you cater for at the Goodna location?
We’re able to accommodate babies from six months of age through to children aged five years at our Goodna location. The centre is equipped with several spacious studios that are designed to support children through every stage of their early learning journey.
What facilities are available to children at the Goodna centre?
Our centre offers a range of spaces for children to enjoy and explore, including an Atelier (art studio), an on-site adventure playground, water play and shared dining space (Cenare).
These spaces have all been designed to foster curiosity and wonder through play-based learning.
What’s provided by Kids ELC Goodna, and what do I need to pack for my child?
At our Kids ELC Goodna centre, we provide all nappies and wipes to help support our busy families. Your child will also enjoy delicious, nutritious meals each day.
All that you need to pack is:
- A spare change of clothes (or two) and a wet bag labelled with your child’s name
- A sun-safe hat (broad-brimmed or legionnaire style)
- A labelled water bottle
- Baby’s bottles for formula or breastmilk
Ripley (coming soon)
Are meals, nappies, and wipes included in fees?
Yes, we provide meals, nappies, and wipes across all of our early learning centres for your convenience. Nutritious meals are served each day, with menus tailored to meet individual dietary needs. From hearty breakfasts and nourishing lunches to healthy snacks throughout the day, you can rest assured that your child will receive fresh, wholesome meals during their time at a Kids ELC.
Do you participate in the Free Kindy program?
We’re proud to offer a Queensland Government-approved Free Kindy program across all of our early learning centres. Eligible children can enjoy 15 hours of engaging kindergarten learning each week at no cost. It’s just one of the ways we’re making childcare affordable for families.
What learning philosophy does Kids ELC follow?
At Kids ELC, we’re guided by a range of approved frameworks including the Reggio Emilia philosophy. Our curriculum is grounded in respect, responsibility, community, and the belief that children are capable, curious, and communicative learners.
What age groups do you cater for?
While each of our early learning centres offers different facilities, we’re generally able to cater to children from 6 weeks to 5 years old. Some of our centres also offer care for school-aged children through our Outside School Hours Care (OSHC) program, providing before and after school care as well as vacation care.
What sets Kids ELC apart from other childcare services?
As a family-owned and operated business, Kids ELC proudly offers high-quality early childhood education centres across south-east and northern Queensland. At Kids ELC, we take an interest-led approach to early learning, which emphasises innovative, inquiry-based learning, community involvement, and beautiful, thoughtfully designed environments supported by nurturing educators.